Privacy Policy for FutureLuis

Effective Date: December 5, 2024

At FutureLuis, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://futureluis.com and interact with our services. By accessing or using our website and services, you agree to the terms outlined in this policy.

Please read this Privacy Policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect information from you in various ways when you interact with our website or use our services. This information helps us improve your user experience, process transactions, and provide support.

a. Personal Information

When you make a purchase, sign up for our newsletter, or create an account, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (credit/debit card details)

b. Non-Personal Information

We may also collect non-personally identifiable information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited on our site
  • Referring website URL
  • Cookies and similar tracking technologies (For more information on cookies, see below)

c. Cookies and Tracking Technologies

Cookies are small text files that are stored on your device when you visit our website. We use cookies to improve your experience by:

  • Remembering your preferences and login information
  • Personalizing your browsing experience
  • Analyzing website traffic and trends
  • Displaying relevant advertisements

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.

2. How We Use Your Information

We use the information we collect from you to provide, personalize, and improve your experience with FutureLuis. Specifically, we may use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payments and deliveries.
  • Customer Service: To provide customer support, respond to inquiries, and resolve any issues related to your purchases or account.
  • Marketing: To send promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
  • Personalization: To customize your experience on our website by showing you relevant products and offers based on your browsing and purchase history.
  • Improvement of Services: To analyze user behavior, improve our website, and enhance our product offerings.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, including preventing fraud, enforcing our policies, and protecting our rights.

3. How We Share Your Information

We value your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

a. Service Providers

We may share your information with third-party service providers who assist us in performing business functions such as payment processing, order fulfillment, customer support, email marketing, and website analytics. These service providers are only allowed to use your information to perform the services they are contracted to provide and are obligated to keep your information confidential.

b. Legal Compliance

We may disclose your personal information if required to do so by law, regulation, or legal process (such as a court order). This may include responding to requests from government authorities or law enforcement agencies.

c. Business Transfers

In the event of a merger, acquisition, or sale of FutureLuis or its assets, your personal information may be transferred as part of the transaction. We will notify you via email or a notice on our website if your personal information is subject to a change in ownership or use.

4. Data Security

We take data security seriously and implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

  • Encryption: Sensitive payment information is encrypted using secure socket layer (SSL) technology.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure the safety of your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

a. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete. To request access to your data, please contact us at [email protected].

b. Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our promotional emails or contacting us directly at [email protected].

c. Deletion of Personal Information

In certain circumstances, you may request the deletion of your personal information. However, we may retain certain data for legal, accounting, or administrative purposes, or if required by law.

d. Data Portability

You may request a copy of your personal information in a commonly used format for transfer to another service provider. Please contact us for assistance with this request.

6. Third-Party Links and Websites

Our website may contain links to third-party websites that are not operated by FutureLuis. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

FutureLuis does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we have collected personal information from a child under 13, please contact us immediately.

8. International Users

FutureLuis operates primarily in the United States, but we may also offer services to international users. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: